At halomo.xyz, we respect and prioritize your privacy. This Customer Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services. By using our website, you agree to the collection and use of your information as described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including but not limited to:

  • Personal Identification Information: When you visit our website, create an account, or make a purchase, we may collect information such as your name, email address, phone number, mailing address, and payment information.
  • Technical Information: We may also collect technical data such as your IP address, browser type, device type, and information about how you interact with our website (e.g., pages viewed, clicks, etc.).
  • Cookies: Our website uses cookies to enhance user experience. These small text files are stored on your device to remember preferences, track browsing activity, and provide personalized content. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the personal information we collect for various purposes, including:

  • Providing Services: To process your orders, handle payments, and fulfill requests.
  • Communication: To respond to inquiries, provide customer support, and send updates about your orders, promotions, or important notices.
  • Improving Our Website: To analyze user activity, diagnose technical issues, and enhance user experience based on feedback and behavior patterns.
  • Marketing: To send you promotional content, newsletters, and special offers that may interest you. You can opt out of receiving marketing emails at any time.
  • Legal Compliance: To comply with applicable laws, regulations, or legal requests, such as to prevent fraud or protect our rights and property.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate our website and business. These providers include payment processors, shipping companies, hosting services, and customer support platforms. They are obligated to protect your data and use it only for the services they perform for us.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring party. We will notify you if this occurs and provide you with an opportunity to opt-out or request the deletion of your data.
  • Legal Obligations: We may disclose your information if required by law or in response to a valid legal request (e.g., court order or government investigation) to protect our rights, safety, or the safety of others.

4. Data Security

We employ a variety of security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include encryption, secure socket layer (SSL) technology, and regular system audits. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

As a customer, you have certain rights regarding your personal information:

  • Access: You can request a copy of the personal information we have about you.
  • Correction: You can update or correct inaccurate or incomplete personal data.
  • Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.
  • Opt-Out: You have the right to opt-out of marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us directly.
  • Data Portability: You can request a copy of your data in a commonly used format to transfer it to another provider.

To exercise any of these rights, please contact us through the contact information provided below.

6. Retention of Personal Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

7. International Data Transfers

halomo.xyz operates globally, and your personal information may be transferred to and processed in countries other than your own. By using our website, you consent to the transfer of your data to countries that may not have the same data protection laws as your country of residence. We will take all reasonable steps to ensure that your data is protected.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy applies only to the information we collect through halomo.xyz. We are not responsible for the privacy practices or the content of external websites. We recommend reviewing the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates to this policy will be posted on this page with the effective date of the revision. We encourage you to review this page periodically to stay informed about how we protect your privacy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

  • Address: 3100 14th St NW Ste 201, Washington, DC 20010, United States
    Phone: +12027773773
    Email: admin@halomo.xyz

By using halomo.xyz, you acknowledge that you have read and understood this Privacy Policy, and you agree to the terms and conditions set forth in it. Your continued use of our website after any changes to this policy constitutes your acceptance of those changes.